Category Archives: Reputation management

Embracing failure

October 19, 2008 – 8:17 pm

While chatting with Matt Lane last week about what New Zealand examples of social media in the public sector we should add to the Government 2.0 Best Practice Wiki (a terrific initiative launched by Mike Kujawski, a Canadian public servant consultant) it occurred to me that by only including successes when we discuss with other [...]

By Jason Ryan | Also posted in Social media | Tagged , , , , , , , , | Comments (12)

Trust, the Media & the public sector

January 20, 2008 – 5:11 pm

Mark Thompson, the Director General of the BBC, last week on the BBC blog posted a speech he gave called The Trouble with Trust. At over 6,000 words it is a long post, but if you are a public sector communicator, it is well worth the read – for some very different reasons.
Thompson wants to [...]

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Online reputation management

December 16, 2007 – 7:15 pm

Andy Oram wrote a post on Friday that triggered some thoughts of my own about reputation management, and how public sector communicators can approach this issue. Oram attended a Yale symposium on Reputation Economies in Cyberspace and has since been providing thorough coverage and analysis.
What I found interesting about his first post (he has posted [...]

By Jason Ryan | Also posted in Communications | Tagged , , , , , , | Comments (6)

Censoring social media

December 2, 2007 – 3:27 pm

Some of you may have seen the post a couple of weeks ago on TechCrunch that caused a fair amount of comment and controversy in the blogosphere. The Secret Strategies Behind Many “Viral” Videos was a spectacularly ill-advised and unintentionally revealing account of one marketer’s techniques for placing client videos in prominent spots on the [...]

By Jason Ryan | Also posted in Communications, Social media | Tagged , , , , , | Comments (2)

Social media disclaimers

November 11, 2007 – 2:56 pm

I have been wondering why it is that we are all working ourselves into early graves trying to transform government, the achievement of which will largely be driven by Internet based technologies, and yet we continue to disclaim the content we post to our websites?
It strikes me as being analogous to saying to someone who [...]

By Jason Ryan | Also posted in Social media | Tagged , , , , , | Comments (14)

Google’s Page Rank hiccup

October 28, 2007 – 8:18 pm

On Thursday morning I saw an interesting item in my feed reader from Darren Rowse at Problogger. The evening before, Darren had posted about his PageRank dropping from a 7 to a 4, in the space of a few hours. He was, naturally, concerned at this unexpected turn of events. As the story unfolded, it [...]

By Jason Ryan | Also posted in Social media | Tagged , , , , , | Comments (1)

Wikipedia and public sector edits

August 19, 2007 – 12:35 pm

The blogosphere has been running hot this week with posts about a tool that allows you to track all of an organization’s edits of particular Wikipedia pages.
The data-mining tool, WikiScanner, which compiles and mashes up information that has always been available, matches IP addresses with the edits stored in the history pages in Wikipedia. The [...]

By Jason Ryan | Also posted in Social media | Tagged , , , , , | Comments (3)

Eraser Inc, Part 2

May 26, 2007 – 1:16 pm

I posted about ReputationDefender in November last year, a startup whose mission was to remove potentially embarassing content from the web so that you could protect your online reputation.
At the time the company launched their services were confined to asking companies to take down the offensive material but, it seems they have (in true [...]

By Jason Ryan | Also posted in Communications, Social media | Tagged , , , , | Comments (12)

Channel selection: comms & the Internet

May 20, 2007 – 4:01 pm

My experience over the last two or three years in New Zealand government has taught me that one of the biggest hurdles that public sector communicators face is convincing senior management of the seismic shift in the public affairs function that the Internet is causing. All too often we encounter attitudes like, Yeah, but it’s [...]

By Jason Ryan | Also posted in Communications, General | Tagged , , , , | Comments (6)

Social media and your CV

April 22, 2007 – 2:02 pm

There has been quite a bit of discussion in the blogosphere over the last fortnight about the blog as the new CV. It was started by a post by Adam Darowski, The Blog is the New Resume and subsequently picked up by Joshua Porter, who expanded upon the idea.
These posts are both well worth reading, [...]

By Jason Ryan | Also posted in Communications, Social media | Tagged , , , , , | Comments (10)